Performance Monitoring

Cestria Community Housing Association is working towards improving its performance in delivering value for money services, achieving service standards and improving homes for its tenants. We will involve tenants in target setting, monitoring our performance, improving the way that we do things and developing new services for our customers.

We will be working with tenants over the summer of 2009 to do this. If however in the meantime you would like further information regarding any area of our performance, please contact Alan Marley, Service Development Officer on 0191 385 1434 or e mail alanmarley@cestria.org

If you would like to see our performance for April to December 2009 please click on the icon below:-

 Performance Report 2009 - 2010