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Performance Monitoring

Cestria Community Housing Association is working towards improving its performance in delivering value for money services, achieving service standards and improving homes for its tenants. We will involve tenants in target setting, monitoring our performance, improving the way that we do things and developing new services for our customers.

If you would like further information regarding any area of our performance, please contact Alan Marley, Service Development Officer on 0191 385 1434 or e mail alanmarley@cestria.org

If you would like to see our performance reports please click on the icons below:-

Performance Report - April 2011 to September 2011 Performance Report & Service Standards Report - April 2011 to September 2011

Performance Report - April 2010  to March 2011 Performance Report 2010 - 2011

Performance Report - April 2009 to March 2010 Performance Report 2009 - 2010