Service Standards
Cestria Community Housing Association is committed to providing high quality services for its tenants and customers.
We have developed a set of service standards 'Our offer to you' that tell you what standard of service you can expect from us.
These standards are developed and agreed by our customers.
If you have would like further information please contact Lisa Coverdale, Customer Relationship Manager on 0191 385 1450 or e mail lisacoverdale@cestria.org
Service Standards Performance
If you would like to view how Cestria is performing against its Service Standards please click here