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Our Objectives
Cestria Community Housing Association is a not-for-profit organisation that provides reasonably priced accommodation in the Chester le Street District.
Two new funding streams have been made available through the DCC Area Action Partnership (AAP) and the CVS.
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Unlimited tea, coffee and biscuits free of charge
The Annual Satisfaction Survey Group advised that tenants were experiencing problems with security and entry fobs at the Sheltered Courts.
New doors have been installed and a fob policy has been put in place.
The Cestria Reference Group would like tenants to be empowered to effect the agenda for meetings.
The Resident Involvement Focus Group agreed that 3 tenant volunteers should work in partnership with the Community Engagement Manager to agree agendas for future meetings.
The Customer Services Working Group would like a list of useful contact numbers.
Following consultation with tenants, a useful numbers list has been included at the back of the 2012 Cestria Calendar.
Through the Annual Satisfaction Survey tenants told us they would like to see more issues being picked up during Estate Tours.
Estate Tours are being undertaken in a new way and as a result over 2000 actions were identified in the last series of tours which took place over the Summer months.
Visualise your kitchen and bathroom colour choices with the help of our exciting portal. You can choose your preferred tiles, flooring, kitchen units and worktops and see what the overall appearance will look like. Similarly, the bathroom option will give you choices of tiles, bath panel and flooring.