Meet the Income Management Team

The Income Management Team are responsible for the collection of Cestria's rental income and recovering any arrears. They also collect monies owed for rechargeable repairs, garden tidy-ups and other sundry debts. Cestria's Financial Inclusion Team work as part of the Income Management Team to provide tenants with advice and support regarding benefits and money matters.

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Rob Jeffreys Income Manager Phone: 0191 385 1415 Email: robjeffreys@cestria.org	Suzanne Jobson Financial Inclusion Manager Phone: 0191 385 1418 Email: suzannejobson@cestria.org
Diane Sill Income Management Officer Phone: 0191 385 1410 Email: dianesill@cestria.org	Paula Pattinson Financial Inclusion Caseworker Phone: 0191 385 1409 Email: paulapattison@cestria.org
Joanne Shepherd Income Management Officer Phone: 0191 385 1413 Email: joanneshepherd@cestria.org	Bobby Guy Revenues Assistant Phone: 0191 3851417 Email: robertguy@cestria.org
Alan Nixon Income Management Assistant Phone: 0191 385 1412 Email: alannixon@cestria.org	Peter Slack Income Management Officer Phone: 0191 385 1419 Email: peterslack@cestria.org
Lesley Taylor Revenues Officer Phone: 0191 385 1416 Email: lesleytaylor@cestria.org	Tracey Pearson Welfare Reform Advisor Phone: 0191 385 1900 Email: traceypearson@cestria.org
Nicola Hoyle Income Management Assistant Phone: 0191 385 1411 Email: nicolahoyle@cestria.org	Michelle Fortune Welfare Reform Advisor Phone: 0191 385 1414 Email: michellefortune@cestria.org

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